Regulations

Foto:Thomas Vilhelm/Specialphoto

Membership

To access our full range of services you need to visit your local library to be registered
as a member. You have to bring your Health Insurance Card (your Yellow Card) with you.
It is possible to use your Health Insurance Card as a library card, or if you prefer, to get
issued an individual library card. The latter will be the case for those of you, who do not
have a Danish Health Insurance Card. A four digit PIN code is required for the library
card, and will be added when you register. We recommend also providing the library
with either your e-mail address or a mobile phone number as a means of contact.
The library card is personal, and you are responsible for its use. You have to inform the
library, if you change your address, e-mail, telephone number etcetera as this does not
happen automatically.

Loss of the library card should be reported to the library as soon as possible in order to
avoid misuse.

In order to borrow, reserve, or renew books and other items, you must register. By using
your cpr-number or library card number and your PIN code you can log on to the library
website, where you can review your registered loans, reservations as well as any fines
owed to the library. You can also access the vast array of digital services provided by the
library. Please note, that some of the digital library services, for instance eReolen.dk, are
only for use, if you reside in that particular municipality the library belongs to.

Under 15

If you are less than 15 years old, you will be issued a membership card or you can use
your Health Insurance Card as a library card. Your parent or guardian will be asked to
sign a form before issuing the card. Your parent or guardian will be responsible for all
items borrowed on your card and for any charges you incur.

Lending/borrowing

To collect loans use your Health Insurance Card or library card along with your PIN
code. You can also enter your CPR-number/library card number and PIN code manually
to pick up the loans. When an item is checked out, a loan receipt with the due date is
generated. This receipt works as the first recall notice.

Loan period

Standard loan period is one month, and it is free of charge. Some materials have a
shorter loan period. Please check your loan receipt. Your loan receipt shows which items
you have borrowed, and when they are due back.

Notice! The library is entitled to suspend or reduce the borrowing permission of a borrower
according to Bekendtgørelse om biblioteksvirksomhed §13.

Returns

When you return the borrowed materials a receipt will be generated by the library system.
Only this receipt, or a receipt issued manually at the library have a legal effect. The
library sends reminders at around the end of the loan period via e-mail or SMS as an
extra service. These reminders are sent to borrowers who have supplied their e-mail address or mobile phone number at enrolment.

For late returns you have to pay a fine according to this charge sheet.

Reservations

You may place an order on materials that have already been checked out. You can make
the reservation via the library website, telephone call or by visiting the library. Be aware,
that some libraries have a limitation on how many reservations you can make at a time.
When your order becomes available, you will be sent a notice by e-mail, SMS or letter
telling you when you can pick up your order.

Renewals

Borrowed items can be renewed. Items reserved by other patrons cannot be renewed.
You can make the renewal via the library website, telephone call or by visiting the library.
Note, that some libraries have a limitation on how many renewals you can make for a
specific item, and that some items therefore cannot be renewed.

Lost and damaged library goods

You are responsible for returning borrowed items in a good condition and will be assessed
for cost in case of damaged materials. If you lose or accidentally damage
borrowed items you will be charged for its replacement in accordance with this charge
sheet.

Suspension of permission to borrow and penalty of exclusion

The library is a public domain. You are expected to behave appropriately both in the use
of the library, PC’s and Internet alike. You have to follow the staff’s directions. If you behave
in an unacceptable manner or infringe regulations, you may be excluded from the
library for a specified period. If borrowed items are not returned after repeated notices, if
you return them in a bad condition, or if you owe more than 200 DKK kroner in fines to
the library, your permission to borrow might be suspended.

Law of Personal Data

The library is subject to abide the requirements of the Law of Personal Data (Persondataloven).

These regulations apply for the libraries in Allerød, Fredensborg, Furesø, Gentofte, Gladsaxe,
Halsnæs, Hillerød, Hørsholm and Lyngby municipalities. If you join either of these
libraries you will automatically become a member of the other libraries